Excellent customer service. Quoted price was accurate and reasonable. They also had the job done when the said it would be. Would recommend 5/5
I will admit upfront that I've been in customer service for years, but that I also don't know everything I should about cars. The technicians did an excellent job with my oil change and inspections as far as I can tell. They were fast too, and the price isn't that bad.
But, and I say this with as much empathy as I can, I came two days in a row, talked to the same guy, and I don't believe he really recognised me. I have a face people recognise, so it was especially troubling. I mention this mostly because it cost me a few bucks (which is my own fault, honestly, I won't go into it), but also because it just seems like the sort of thing that shouldn't be too much to expect.
Way overpriced. Quoted me $540 for a brake job with rotor turning. About double the price of a decent brake shop.
Mark over at Midas was super helpful and he was just a pleasure to do business with my gf is headed out of town this weekend so I wanted the car looked at and yep a couple minor things thanks Mark my mind is at ease
Other than that, the waiting area was a bit sparse, and didn't feel too comfortable. Not that I expect much, but it just felt like it was designed to be uncomfortable.
My water pump went out and they were able to squeeze me in later that day. All other places were booked for at least a week. The price was a little higher than other places, bit they got me in that day. I did ding 1 star because the mechanic forgot to wait for the car to warm up and then top off the fluid. The low coolant light came on 5 miles down the road. I had some in the trunk and was able to solve that myself.
Midas is a US Car Repair based in Great Falls, Montana. Midas is located at 909 10th Ave S, Great Falls, MT 59405, USA.
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