Great Service every time
My van had extensive hail damage. They did a great job repairing it on time and handled it all with my insurance company.
Because they ignore you if they don't like you. We have been waiting for our quotes to go to our insurance for 2 weeks, they haven't sent them. They didn't know how to do insurance cases; they seem oblivious to the steps, unless they didn't want to. They lost out in thousands and made us look stupid. Let me mind you that I'm physically not able to be running around like i did to bring my vehicle there but did because i had to and they treated me like crap.
I went in to get my bumper fixed. They said they would call me in the next 2 days. I waited a week. When I called them, they said the part wasn't ordered yet. But they would call me back later that day. Never called me back. What a waste of time! If you want to actually get your car fixed. Go somewhere else.
Took our car here after a minor accident. Paid for a rental car for 1 week ($400) We were told to drop the car off on Saturday at a specific time. Guy never showed up (Billy) and had to be dropped off the following Monday resulting in 2 days of unnecessary car rental. During that week the car never moved. After multiple calls and multiple excuses we finally just picked up the car. Here's the kicker... they had the car for a week and WE NEVER EVEN GOT AN ESTIMATE! Took it straight over to Procraft, had an estimate that day. I feel like this place owes me $400 for a pointless car rental.
First Avenue Auto Body is a US Car Repair based in Great Falls, Montana. First Avenue Auto Body is located at 706 1st Ave S, Great Falls, MT 59401, USA.
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