One of the worst dealerships I have ever dealt with. Pretty sure they sold a car illegally. The manager there seems sexist and tried talking down to me because I said $h!t. The car I purchased needed a new transmission within 2 months. They also said they couldn't fix a shifting problem unless the wheel baring and electrical issues where fixed ( owned the car for 4 months). This shifting issue has made the car basically stall when passing and left me stranded in the canyon for a period of time. They also lied and said that the car was certified. Buyer beware!
Save yourself the trouble and go somewhere else. They sold us a santa fe that was supposedly certified and came with "the best warranty in the industry." To begin our temporary tags ran out and the dealer didn't even have the title yet from the previous owner! Then things started to fail on the car after only a couple months. The transmission had to be replaced, then it was the wheel bearings, and a shifting issue. All along the way they made things as difficult as possible and ultimately forced us to pay for most of the issues. The salesman and the managers are crooks, go someplace else.
They are all "sales" and no "service"! I bought a G80 Sport from them. The salesman said he would get me a cost estimate to install a clear bra on the car, but he never got back to me after 3 weeks. I had the bra installed elsewhere. Also, 31 days after I bought the car the dealership had not sent the necessary paperwork to the courthouse so that I could license the car. When I called the salesman, he said the paperwork was sent the prior week and that the person who sent the paperwork would call the courthouse and determine what the problem was. Well, the salesman LIED to me because I called the person who handles the paperwork the next day and she said she was not even in the office the prior day. She said she was sick. She told me that my paperwork had NOT yet been sent to the courthouse! It is one thing to be given the run-around and another to be lied to. Now I don't trust anything the dealership tells me.
I don't care for how Lithia conducts business!
I thought the service department of Lithia was great until I returned my vehicle to the original dealer for service and the department manager informed me that Lithia Hyundai's service department had overfilled the oil by one whole quart. I won't return to Lithia for service.
Lithia Hyundai Of Great Falls is a US Car Dealer based in Great Falls, Montana. Lithia Hyundai Of Great Falls is located at 826 Central Ave, Great Falls, MT 59401, USA.
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