Abe was great to deal with. I traded in my 2006 Ram on this 2018 Ram. He arranged to get all of the extras installed that I requested. He was very thorough in explaining the new features of the truck. I had a very comfortable ride back to Alaska. Lithia is a great team to work with.
I - Dewey’s wife - worked with Peter on purchasing a new Dodge Challenger. I worked with Ian as well. I couldn’t say enough positive things about my experience. I purchased via the internet as I live out of their area - which I was a little concerned about - but it was the easiest and best car shopping experience I have ever had. They were very professional, kind and patient with me during the process. Thank you!!!! I would highly recommend Peter, Ian and Lithia of Great Falls to anyone!! :)
If I could give this business zero stars I would. My family owns a local business which has spent a considerable amount of money at Lithia Dodge Great Falls. This ranges from: purchasing 4 vehicles from Lithia Dodge thus far, purchasing the bumper to bumper extended warranties that Lithia offers, having many vehicles detailed, purchasing the life-time oil changes, as well as paying for repairs on some of our fleet vehicles. Two of the Dodge trucks we own had differentials go out in them (both trucks had lifetime bumper to bumper warranties purchased from Lithia). We took them to Lithia in February. The shop manager, Bill, informed us that they were looking for a vendor to start manufacturing the differentials and there was no time frame as to when that would be. Later in February, Bill told us that they were approved to be replaced, and just waiting on parts. As my business relies on my vehicles I needed to check on them regularly. In mid-March we were told there was still no time frame. At the end of March Bill told me that he had gotten approval from the warranty company to purchase the parts from an outside vendor, he just had to find them (I later found out this was also a lie as, when I called the warranty, that request had never been submitted by Bill and therefore was never approved). By mid-April Bill said he had checked with Randy’s Ring & Pinion & all other Montana based auto parts suppliers and couldn’t find them anywhere, so the differentials would be on hold until they were located. In June Bill said Chrysler had gotten a new distributor and would ship them as soon as they were manufactured. By the end of June Bill told us they were manufactured and waiting on permission to be shipped to Lithia Dodge of Great Falls. We received the same feedback all through July & August. I also want to add that Bill told me specifically that he did not have to do business with me or honor my warranty purchased here. He told me that he could make me go to another Dodge dealer, knowing there is not another one in Great Falls. He informed me that the only reason he was doing business with me at all was because I had spent a considerable amount of money there. He told me that him and his shop guys didn’t like my attitude and that if I ever wanted to have my vehicles serviced or fixed that I needed to bring them candies, donuts, treats, and basically suck up to them and beg them to do it. I did buy them donuts twice and bring them some candies and treats. I was desperate for my work vehicles. In the beginning of September I called Randy’s Ring & Pinion and was informed that they have the differentials in stock for purchase and they had been available the whole time.
A big shout-out to Dan Lindland and Lithia Chrysler Jeep Dodge! They are the BEST! Thank you for making it possible to achieve my dream! I am forever grateful! Linda Elliott
Bought a 2017 ram yesterday, Zach Peterson is a great sales rep. No pressure, just wants to help you find what you want. He spent a lot of time finding the truck that had everything I needed. Best sales rep that I have seen in a long time.
Lithia Chrysler Jeep Dodge Of Great Falls is a US Car Dealer based in Great Falls, Montana. Lithia Chrysler Jeep Dodge Of Great Falls is located at 4025 10th Ave S, Great Falls, MT 59405, USA.
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