Dr. Manzer evaluated my dog and didn't think it was mange. She did a skin scrape from one spot on Coco's ear, but explained that there were other possibilities for Coco's symptoms and because Coco is geriatric, Dr. Manzer wanted to do blood work to rule out other issues. When the results were in from Coco's blood work, Dr. Manzer called me in the evening after studying, what she said was a very difficult case. There was indication that something was wrong with Coco's kidneys, but Dr. Manzer couldn't identify anything specific. She recommended changing her diet, suggesting that Coco might be allergic to what we had been feeding her.
We let Coco back in the house, now that we weren't afraid to touch her. We changed her diet and started treating her like the old dog she suddenly appeared to be. But, as her symptoms worsened, she began losing hair in remarkable quantities. She had no appetite and was losing weight. I started reading about kidney problems and diseases associated with dogs, but nothing made sense.
I always have a great experience when I come in with my dogs. Very nice atmosphere and I like smaller more personal clinic. Everyone that I have met there has been extremely nice and helpful.
It was shortly after visiting Best Friends, that my family began developing bumps and itching everywhere. We are all suffering because of the ineptitude of Dr. Manzer. She spent plenty of time reading about the oddities in Coco's blood work, looking for a needle in a hay stack, while ignoring the obvious. I trusted her. Certainly, I don't think she was malevolent. She obviously really didn't know what was wrong with my dog. She probably won't know what is wrong with yours either. Even if you tell her.
My heart broke, thinking that Coco had some strange health problem. What I assumed was mange, Dr. Manzer suggested was far worse. She told me to call back if I wanted to give Coco medication which would ease the itching.
KHeart provided fast and efficient service when getting both my cat and dog vaccinated. As a first time pet owner it is reassuring that the staff really cares about your animals and their wellbeing. Great prices for the quality offered.
They take great care of all our dogs! Extremely knowledgeable and can answer any questions or give advice. We wouldn't go to anyone else :)
A couple weeks later, we decided to get a second opinion and brought Coco to Best Friends Animal Hospital, where they did multiple skin scrapes only to discover Sarcoptic Mange. However, because of the excessive scratching, Coco now had a secondary skin infection too. What was worse, they explained Sarcoptic Mange is transmittable to humans and because I am 8 months pregnant and have other small children, they recommended discussing it with our doctors. Plus, our entire house needed to be sterilized.
When I brought my 9 year old Cocker Spaniel "Coco" to K-Heart vet, I explained that recently a fox had been in our yard killing chickens. That fox was covered in mange. So, when Coco began scratching, losing hair, and developing dark crusty spots by her ear, I suspected she had caught mange from the fox.
Best Friends Animal Hospital explained that the Sarcoptic Mange Mite is often difficult to find. Which is why Dr. Manzer didn't discover it with only one scraping. However, Best Friends said that when a dog has all the symptoms of mange, even if they don't find the mite, which has a very low percentage rate of being discovered, since it is deep in the skin, they treat the dog for mange based on the symptoms.
Very, very pleased with their help and services with my horses. They are always ready to answer questions and be of service. So very helpful and friendly. They offer excellent care and service. Hope to be using them for a long time into the future!
K Heart Veterinary Clinic is a US Veterinary Care based in Great Falls, Montana. K Heart Veterinary Clinic is located at 1420 Central Ave W, Great Falls, MT 59404, USA.
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