Guys don't know how to deliver packages. Time and time again, they can't find my address. I maybe get packages 25% of the time without an issue. AMAZING! Once they do find my address, their goldfish memory kicks in and they don't know how to find my address again. I guess they don't know how to update their maps. I will never use FedEx again.
November 2014, The driver returned a package to sender after going to our previous address and seeing the lot was vacant. The package was addressed to our new address about a mule away. The driver did not do any research and ask our neighbors, or call us, just returned the package to the sender. There was no door-tag left, no additional attempts, nothing. On top of that, getting a hold of the local facility is basically impossible. You have to call a 1-800 number and speak to someone that is not a native English speaker to get the Great Falls station.
They are horrible! No help at all. Can not find our house. The come 3 miles from our house and turn around a take package all the way back to Great Falls. Which is over 300 miles away!!
Great service. Friendly. Reliable
I just don't get it, wait, they just don't get it! Terrible rude people and service. They actually hang up on you when they call and can't find your address. They could care less and we are stuck because ordering from a business online does not allow you to pick the shipper. How do they stay afloat? They must have huge margins.
January 2017, despite living at our home for over two years, we recently have been having packages delivered to a distant relative that lives approximately 10 miles away. Way to deliver to the right address FedEx! Just look at the last name and drop it off. Nevermind the are multiple people with the same last name living in the area.
Fedex Ship Center is a US Store based in Great Falls, Montana. Fedex Ship Center is located at 1400 Air Cargo Drive, Great Falls, MT 59404, USA.
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