An absolute nightmare start to finish. I had to adjust my travel dates and wanted to add an additional day at the start of my trip, the only way they would do it was to change the rate for the entire rental from $25/day to $75/day. Came back to drop off the car after hours and accidentally left my wallet and cell phone in the trunk. My friend had already gone ahead to drop the keys. Spoke to airport police who said that the Hertz office here had little to no contact with airport administration or security and they were the only one that they had no access to lockbox or way to contact anyone with Hertz. Called Hertz emergency roadside assistance and they refused to send emergency service because car was at the airport and keys had been dropped. Ended up missing my flight and having to reschedule. Apparently it's a somewhat regular problem because I spoke with one of the airline staff (unfortunately after I already missed my flight) who said they actually had a hook to try and fish keys out of the box for other passengers who'd had the same issue.
Jarad and Laura are great to work with!
Staff is always courteous, helpful and professional; I have been dealing with Lori for years - she's the best! Always been pleased with the vehicle assigned to me.
We went to get a reservation on a rental. The lady tending the desk was by far the most rude person. She pushed us to the back of the line. Didn't even ask us and starter helping other people. And as I stood there she continued to help other and never tended to us. We will use enterprise. Go somewhere else people.
and a great value for the type offered.
Will use again!
Fantastic - Staff was perfect- Car as always was clean and new
Small location -This is a plus!
Hertz Rent A Car is a US Car Rental based in Great Falls, Montana. Hertz Rent A Car is located at 2800 Terminal Drive, Suite 106-C, Great Falls, MT 59404, USA.
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