Absolutely the WORST EXPERIENCE! I will never bring my dog back and would NOT recommend EVER going there. It started out great when I dropped my pup off, there was an older woman who took my dog back to be kenneled till her bath and was really polite and kind. Mind you, I dropped my dog off at 8AM then called in at 12:00PM to check the status, to see if my dogs bath n nails have been clipped. I was then told, I did not give them a time frame that I needed my dogs bath to be done and that they hadn’t even started her. So I asked when did they anticipate for her to be ready for pickup and was then rudely told “well when do you need her ready by, you really should have told us when you dropped her off (I was never told, I needed to specify a time) ?!?” And I said well will she be ready by 1:00PM and the woman who I was speaking to covered the phone to tell the bather my dog needed to be ready in half hour and hung up on me. When I arrived to pick my dog up, my dog was not pleased and scared. And they had left the leash on her the entire time she was kenneled and they handed me her leash which was then all chewed up! Not only could my dog have choked but I wasn’t reimbursed for my destroyed leash. HORRIBLE CUSTOMER SERVICE!
They always do a phenomenal job. My dog looks so good. And the price is very reasonable for everything they do!
My dogs love coming to Riverview Pet Groomers. They treat us and our pets like family.
Riverview Pet Grooming is a US Point Of Interest based in Great Falls, Montana. Riverview Pet Grooming is located at 11 Division Rd # 3, Great Falls, MT 59404, USA.
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