This person is SUPPOSED to be a groomer. I highly doubt that Peggy Dion - the owner - is even licensed. This was the FIRST annoyance: We have been taking our dogs to this place for over 3 yrs and they didn't even remember us. (At least 3 - 4 times a year.) Then we asked to have them groomed before we picked them up from our short 4 day trip for a family emergency. We had this done here one time before and whoever the groomer was at that time did an ok job. Of course we only had them bathed - not clipped. I had to tell her (Peggy the owner) 3 (THREE) times what we wanted done to our 2 Papillons and our Pap/Pom X. I asked the gal up front if I should write it all down as it didn't seem like she was getting it. She said "no Peggy got it". Because of the way Peggy kept asking and how I had to keep repeating the instructions - I was nervous. When we picked our dogs up I was HORRIFIED! First of all let me explain that our female pap is a show dog, AKC registered and comes from champion bloodlines. Our male is also a pure bred Papillon although not registered. They are supposed to have long fur on their bodies, legs, feet and especially the ears. Papillon is french and means butterfly in English. SO the ears are supposed to resemble the open wings of a butterfly. Our oldest dog is a Pap/Pom mix and we have her shaved for the summer. HOWEVER we always have her main including the ears and the tail left alone. So she looks like a little lion. Well let me tell you that this Peggy person shaved her down COMPLETELY. NO FUR LEFT WHATSOEVER. She looks like she was skinned. And the Paps - Ginger the female show dog - was also SHAVED. Her EARS, legs, face and undercarriage! ALL SHAVED. She is RUINED as a show dog and even as a PAP. It will take three years to try to grow that hair back to what it should be. Max the male Pap also had his legs and ears clipped down. Although nowhere near as bad as Ginger. Anyone who knows the Papillon breed would be aghast! I was SO angry and SO upset that all I could do on my way home was SOB.If this is an experienced, trained and licensed groomer I would HATE to see someone who isn't! She should KNOW what to do with a papillon if she is going to be in this business. She should known how to groom ALL breeds or get out of the pet grooming industry. And it isn't like we didn't EXPLAIN what we wanted over and over again. AND ask if she needed it written down, which she refused. DO NOT TAKE YOUR PRECIOUS PETS here.
Here is a response from a friend on FaceBook when I posted before and after pictures of my dogs:
Been here 20 years. Love it
Like · Reply · Yesterday at 11:07am
Michael A. Chernenko I was gonna ask if you had gotten a new dog! This explains it. Sounds like the people who're responsible for animal care in your city suck donkey balls...if they could find them. Cause they're on a donkey...and they all sound incompetent when it comes to animals.
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