Very rude employee. Did not have very good customer service, and was very sarcastic in every comment she made.
I was in Claire's today on March 16, 2017 and a employee accused me of stealing bracelets. I had told her that I was not stealing them and she threatened to call the security guards on me. I had told her that I have never stole anything in my life and she had been previously working when I spent over $100 there at the exact store. She was very rude and rolled her eyes at any question she was asked and was very rude as I was trying to check out. They were having a sale of buy 3 get 3 free and she was refusing to give me that deal. I told her that my total should have only been around $18 and she was convinced that I owed almost $30. When I tried explaining the prices to her she rolled her eyes, sighed, and went to go get a calculator. I am pretty sure $5.99 times 3 is not almost $30. I then told her that I was not going to purchase what I had wanted and she sighed again and rolled her eyes. It is sad when your customers know more about your deals and how much they owe more than the employee. As I was walking out of the store she made a very rude comment and said, "Thank God she is leaving." I have always loved to go here and PURCHASE jewelry and such but I am never going back to this Claire's ever again. I can't even rate them one star that is how bad my experience was. She was watching me the whole time and was extremely rude while I was trying to ask her how something worked. She refused to change how she was acting and refused to apologize. I had told her I am sorry for perceiving that I was stealing and she rolled her eyes and said, "You're lying." This store will definitely not get my money ever again. To make everything clear I only rated it a one star because it would not let me post my experience unless I did so.
This store needs to have more selection and the staff should be much more nicer. The sales are always the same, the buy 3 get 3 free, that gets old too fast. like hello?, change your sales. This store just needs to be more full with things. The staff here think they are the best, when reality they are the rudest people ever and the girls that work here need to be taught respect. I don't even want to rate this one star. Worst store ever but I can't even stand the girls that work here!
Claire S is a US Jewelry Store based in Great Falls, Montana. Claire S is located at 1200 10th Ave S, Great Falls, MT 59405, USA.
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